Cash Mall

The app is easy to navigate, their interest rate is too high and loan duration is too short. Plus, they'll be calling you as if the world is ending if you don't repay on time and when you finally do, you don't even get a message to acknowledge that your repayment has been seen. I deleted the app immediately i saw that my repayment has been posted.

• 4/7/2023

Your App is realy Good and Amazing, my only issue with the App is rejecting my payment with my Card even before the due date, i had too pay offline, and its over three hours now for the payment but it still didnt reflect on my App account. I wrote to them on email with proof of payment, still no any response.. Aside that the App is really Amazing

• 3/18/2023

registration and disbursement was fast and to the point but your loan interest and duration is extremely customer unfriendly. Based on this, I may delete your mobile app from my phone. Reason being that I don't want to be put in a tight situation for a loan repayment because of its extremely transient duration. However, thanks for your assistance at the time

• 3/3/2023

My first experience with this app was great, but now their becoming unprofessional. I recently made my payment offline and up until now i haven't been cleared. The most annoying thing is that their contact line has not been connecting for a long time now. well i have payment proof if they like let them keep piling overdue profit for me. why provide offline account details you can pay with and not respond when it's paid .

• 2/26/2023

Am not happy about this at all. I have paid back my loan and it wasn't cleared . Went back to the app to check I saw the amount been increased. Sent an email earlier to complain there was no response up till now. The numbers and emergency lines aren't going through both WhatsApp number.Now it's showing 3days due already for what I have paid back already.

• 2/24/2023

The first time it worked, and the number of places was not high, I still believe in this app and I always pay on time, because the tenor is reasonable and long, the interest limit is very low, this really helps me, it's very good, the application is very easy, The process is very fast, I've submitted it, it worked immediately

• 2/24/2023

It's my first time to use CASHMALL but honestly I regret taking loan from casmall, since yesterday, I have been trying to pay up my loan, but the app is not working, I tried using bank transfer but my bank was not listed amongst the list of Banks to choose from, I tried to contact the customer care line, it was switched off, I tried chatting on WhatsApp they are not on WhatsApp, and now have just 2 days before the due date. this is a deliberate act to delay my payment so as to add extra charge

• 2/21/2023

I received a loan. Till today when it was due. I did get a notification to repay. And I did an offline payment, no changes to my dashboard and times running. An email has been sent to them but no changes

• 2/17/2023

the experience here is perfectly okay..but the only issue is that , the App doesn't adjust and reflect the loan repayment on dashboard. my loan is overdue tomorrow 09/12/22, and I have made repayment today, 08/12/22..till now my dashboard board has not reflected the payment. this isn't happening in other Loan Apps I have been using.. this error should be imediately corrected to redeem your image. thanks

• 2/10/2023

This app have given me a horrible experience so far. I paid since 2nd February 2022 and till now the app have refused to acknowledge the payment. The contact numbers on the app are phantom numbers, and the customer feedback channels are non-existent. I have sent the evidence of payment to their Facebook and Twitter channels but nothing have come out of it. I also contacted their sister company (Sparkle Naira) to get their contact all to no avail. Is this a scam?

• 2/5/2023